Returns & Refunds & Cancellations
1 Be sure of the air conditioners you need before confirming your order. If in doubt on the correct capacity of the air conditioning units for your requirements, please contact us for advice.
2 Subjected to clause 3, 10 day returns are offered on air conditioners (excluding installations) sold on our website.
3 Provided you return the air conditioners within 10 days from the date of purchase and the air conditioners are in its original conditions and unopened, and with its original receipt/tax invoice, you will receive a refund less 15% for restocking fee.
4 We do not offer returns and refunds on the air conditioners that cannot be resold or opened.
5 You may cancel an order at any time prior to despatch of the air conditioners. Cancellations will incur a 5% administration fee.